FAQ
Find quick answers about pricing, payment, shipping, customization, lead time, and materials.
1. Are prices inclusive of taxes?
Prices exclude VAT/GST unless otherwise stated. Taxes are calculated at checkout based on your shipping address.
2. Can I get some discount?
Yes. Subscribe to our newsletter to receive $100 off your first purchase over $1,000.
3. What payment methods are accepted?
We accept credit and debit cards (Visa, MasterCard, American Express), PayPal, and bank transfer.
4. Is my payment information secure?
Yes. All transactions are protected by SSL encryption and PCI-DSS compliant payment processing. We do not store full card details.
5. Do you ship internationally?
Yes. We deliver to more than 100 countries. Import duties and customs fees may apply, so please check your local customs regulations before ordering.
6. What are the shipping options and costs?
Standard shipments are dispatched via EMS or China Post.
Oversized items or destinations outside EMS/China Post service areas can be delivered through alternative methods such as sea freight, air freight door-to-door, or express couriers including DHL, UPS, and FedEx.
Shipping costs vary depending on the product, destination, and shipping solution. We will confirm the final rate with you before processing the order.
7. Can we use the specified packing method?
Yes. We can follow your specified packing method according to your requirements.
8. Does the product itself support OEM customization?
Yes. We support OEM, ODM, and OBM services.
9. Can you provide a product catalog?
Yes. Please contact our business manager, and we will send the relevant product catalog to your mailbox.
10. What is the mass production time and delivery time?
Mass production usually takes 20–40 days. Different products may have different production cycles and delivery schedules.
11. What are the main materials used for car body kits?
Our main material is PP plastic (Polypropylene), which is a standard OEM material for car body kits.
It offers excellent flexibility and strong resistance to bending fatigue. The material can recover elastically after minor impacts without cracking easily.
PP is also lightweight compared with ABS, which helps reduce body weight and supports better overall vehicle efficiency.
FAQ content is for reference only. Please contact us for the latest product, shipping, and order details.
